Sales Terms and Conditions

Terms of Sale:

A deposit of 50% is due upon order confirmation. The remaining balance is due prior to shipment or Will Call. Acceptable forms of payments are Cash, Certified Check, Money Order, Wire Transfer, and Credit Cards (additional fees apply for all AMEX payments). COD (Cash on Delivery) terms are applicable to will call orders only. C.O.D. terms are not available for materials that are being shipped.

Terms can be established upon approval of customer credit information. Generally, Terms are Net 30 days.

Sales Tax:

Pricing for items within this price list does not include applicable sales tax. Sales tax will be added to all final billing. Sales tax exemption will require a signed resale certificate to be on file at the time of shipment.

 
Transportation/Freight:

Customers are encouraged to designate their preferred method of shipment and preferred carrier. If the customer has no preference, Continental Tents Mfg. will assign a common carrier. Continental Tents Manufacturing will make every possible effort to provide reliable freight transportation at a competitive rate in addition to time efficiency. Continental Tents Mfg. will not be held liable for differences in efficiency and/or cost of freight. All orders will be shipped freight collect except for pre-arranging shipping terms. C.O.D. shipments are not permitted despite the method of transportation.

All prices unless stated differently are F.O.B. Santa Fe Springs, CA. 90670.

 It is the sole responsibility of the customer to verify that the number of packages received matches the Bill of Lading. Any shortage or overages must be noted on the Bill of Lading prior to acceptance of freight from the freight carrier. Each order will include a detail packing list. Discrepancies must be reported in writing to Continental Tents Mfg. within (5) five days from receipt of goods.


Cancellations:

Orders that have been placed and for which materials have been acquired, and/or production has commenced are not subject to cancellation. Changes to order are allowed, but Continental Tents Mfg. reserves the right to change a proportionate fee to cover any/all incurred cost related to the said changes. Cancellation of order or items post shipping is not allowed. Changes must be received in writing and acknowledge by Continental Tents Mfg.
 
Return of Materials:

Continental Tents Mfg. will not accept unauthorized returns. Written authorization from Continental Tents Mfg. is required, prior to the return of any merchandise. Acceptance of returned merchandise does not imply that a credit will be issued towards the return items. We will perform and inspect of the merchandise upon receipt to determine the responsibility of the return*. In the event it is found that Continental Tents Mfg. is not responsible for the return, a restocking fee of 20% will be assessed. Transportation charges for inbound and outbound and any subsequent shipments are the sole responsibility of the customer.

*Disclaimer: Custom orders are not eligible for return or credit.

Continental Tent Manufacturing​